You know that stupid ass phrase… “The customer is always right”?
NO. Whoever thought this little gem up should be shot in the kneecap and left to rabid wolves. Fuck you with the fire of a thousand fucking suns. May your crotch get infested with fleas, and may you be allergic to the fleas, and may the medication for the fleas cause your genitals to swell up like balloons and explode, you filthy butt puppet.
Why yes, I do work with the general public, why do you ask?
Here’s a little pearl of wisdom, Assfucks… YELLING DOES NOT ACCOMPLISH ANYTHING EXCEPT GET THE CUSTOMER SERVICE REP YOU ARE YELLING AT VERY VERY UPSET AND UNWILLING TO HELP!!!!
Calm the fuck down, explain what you are trying to do instead of talking about what OTHER PLACES do for you, and I’ll bend over backwards for you. Yell at me and call me a “stupid bitch”, like the precious little asscake I got to deal with yesterday did, and I’m going to completely shut down. You are a psycho and the reason you get “such awful horrible terrible rude service” is because you treat humans like fucking robot peons who were specially built to blow your very special snowflake penis. Fuck. YOU. SO. HARD. I am SO tired of people acting like this.
And another fuck you? Fuck you, my face. I get accused of rolling my eyes ALL THE TIME, mostly because I have a hard time controlling my facial expressions, so I put on a blank face and do a deep blink in order to keep myself from scowling. Dear face, be nicer, you are getting me in trouble. No love, Me.
Fuck “the customer is always right”, FUCK these fucktards who treat CSRs like peons, and fuck my face that gets me in trouble.
Happy Friday, folks, hope your week is going better than mine. Please, share your awful customer stories to help make me feel better!
Oh, how I miss being in customer service. NOT! I really did enjoy helping people. I tried to do my best to help them, even if they were asswipes. One of the worst times for me, was probably when I was a phone representative. I received a call from an irate woman, who’d spent hours on the phone before me, chewing out other reps, because she wasn’t getting what she needed /wanted, and she took it out on me, for an hour. To top it off.. I was still in training. The call coach came to check on me and were urging me to get her off the phone short of hanging up on her. When I finally succeeded in getting rid of her, I went outside on the steps, and bawled my eyes out for like 15 minutes.. she had me so shaken. I had NOTHING to do with her problem, and I wasn’t the right person she should have been talking to, and she wouldn’t listen to that, she didn’t want to be transferred, she just wanted to bitch, and she laid into me like I was the devil himself and possessing some child, she was determined to exorcise me. I found out that after that call, I didn’t have to accept that kind of abuse. No matter how nice I *had* to be, I would not get in trouble for letting her know that she is not allowed to curse at me and that if she did so again, the call would be disconnected. THAT WOULD HAVE BEEN HELPFUL ADVICE BEFORE I GOT A BELLIGERENT CALLER THAT WANTED TO SUCK THE LIFE FORCE OUT OF ME. So glad I’m not doing THAT anymore. I think that job made me hate people, just a little bit more.
Wow. I can offer you nothing but hugs, and a big fat I HEAR YA SISTER!
It was 3 years ago.. the trauma has passed.. but yes, people really do suck. And I’ve found, that customer service has become almost non existent. What ever happened to being HELPFUL? I go in a store and can’t find something.. I ask CSR if they even carry it at their store. They don’t even check into it. “I dunno.. that kind of stuff is found in aisle..x.. and if you don’t see it, we probably don’t have it.” I’m so tired of these kinds of answers. It’s become the norm, anywhere I go. Pathetic.
My work is done exclusively over the phone or via email (I am beginning to suspect they don’t want me out of the office) and my job revolves around setting up accounts and teaching people how to use our website. This one morning I answer the phone in my usual manner and this woman just starts screaming into the phone. It was so loud my office mate who was 10 or so feet away actually turned around. Anyway she starts screaming that the website isn’t everything she expected (insert additional delusional expectations) and that my moral failings were killing kittens. That last part may not have happened, lack of sleep and flu will do that to a man.
So once I could get a word in I said something along the lines of “I am sorry you feel that way and that you had expectations that our website cannot fulfill…” At this point she started screaming again and eventually she went for the slamming hang up. Well it would have been a great ending for her if she hadn’t missed the phone cradle and slammed the phone against her desk…
ahahhahahaah don’t you love it when people do stupid shit like that. Dumb fucks.
Hugs and love my dear. People suck ass. My absolute FAVORITE is being off the clock but still in uniform at my PT ob and having people ask where shit is. I have no issue telling you where it is, but get an attitude when I didn’t stop doing my grocery shopping to WALK YOU to the product? Fuck you, you’re not the special. I will walk you to the product when I’m getting paid to do so, NOT when I’m on my time.
I… UGH!!! I get that a lot when I’m on my lunch break reading in the car… I’ve had to tell people “I’m actually on my lunch break right now, but soandso will happily help you inside!” It’s especially annoying in plain clothes out in public… I’m getting more and more grateful that I don’t work in the town I live in, now.
oh lovely taz… I spent two years doing cs for OLD people… i mean should be dead yet continue to torment dead. I think my favorite was the guy who tried to convince me the “lifetime warranty” should cover his lost glasses. -but lifetime means until I’m dead and honey (I fucking hate being called honey) I ain’t dead just yet. Well SIR, I’m not retarded yet and you are the one that left your shit on the table at a bar. I am calling winner here.
Then there are the ones so hard of hearing that you have to spell the name of our illustrious town 23 times before they get it. …. B as in Boy, Boy, no BOY like toy but with a b.
this is the average Monday by 8:15am.
Oh shiiiiit. HAHAHA and spelling… we used to have a market mgr that would use French pronunciation on our dear little town, and it drove me BAT SHIT.
People calling me honey makes me want to stab them in the neck. For reals.
The old people in this town are cuntbags.
From your eye-rolling comment, I’m guessing you suck at poker?
I put myself thru school by whoring for the public (aka retail & fast food). I don’t want to service them and they definitely don’t want me to service them for all the reasons you mentioned. People who treat service people like anything less than people deserve to have the Batmobile run straight up their a$$. Do not pass go; do not collect a farthing.
Have you considered taking up writing for a living? You’re very effective at telling stories …
Nice to see you back in the saddle Taze.
Aw hell. Posted in the wrong place. I’ll just need to pester, uh I mean practice more.
I completely fucking agree… there’s a reason i stopped working as a retail fucking manager… fucking douchewads.
Yeah I’m considering getting out of it. It’s ridiculous, both the pay and the treatment.